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Empire Contractors LLC
- Contractors
- Cincinnati, OH
About this business
Location details
3636 Muddy Creek Rd, Suite B, Cincinnati, OH, 45238, United States
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They called me to set up an appointment just a few minutes after signing off online with HomeAdvisor. The guy's came out and took a look at where my problem was. Fortunately it was only a blocked down spout with ice build up in the gutter. The guy's cleared it up and no repair was necessary. I know where i'm going when I need a new roof or repairs.
My original problem was not fixed. The sales rep was misleading and it was a waste of money.
My original problem was not fixed. The sales rep was misleading and it was a waste of money.
My original problem was not fixed. The sales rep was misleading and it was a waste of money.
Paid $6500 to have a new roof installed. Roof leaked in entryway after first rain. Called company and they came back and said they fixed leak. Roof leaks after every rain. Empire has been back again and they now want an additional $264 to replace flashing. The entryway did not leak before Empire installed roof.
They contacted me because I had requested a referral on Home Advisors to address a leak that I had in my ceiling. Brenton came to my house and told me that they could certainly fix the leak. But I should let him inspect my roof. He then sold me an $8,000 roof that turned out to be a $12,000 roof. After I paid for said $12,000 roof, I had the same leak. I spoke to Patrick, who was rude and condescending. He said that there was nothing in my signed contract about fixing a leak. I signed a contract for a new roof and that is wh... read more
Business response:
I am sorry to hear that your experience hasn't met your expectations. I understand that you initially intended to stop a leak that was occurring inside your home. This is fairly routine procedure for us. From the initial inspection, it was clear that your roof was in fairly bad shape, including missing shingles, and heavy wear. This lead us to believe your roof was the cause of the leak. Fortunately, this storm damage was covered by insurance, which we assisted with you in claiming. Unfortunately, the roof had skip shea... read more
Frequently asked questions about Empire Contractors LLC
How is Empire Contractors LLC rated?
Empire Contractors LLC has a 4.7 star rating with 365 reviews.
When is Empire Contractors LLC open?
Empire Contractors LLC is open now. It is open 24/7.